Aug
2
1:00pm 1:00pm

Creating a Bully-Free Work Place - Virtual Workshop

Designed for business owners, managers, and HR professionals who want to create a bully-free workplace, this 1/2 day class focuses on "supported reporting," safe workplace laws, and creating a corporate culture that repels bullying.

Statistics suggest that as many as 1 in 5 employees have been the victim of work place bullying or harassment, either from a co-worker or supervisor. For most, the bullying leads to depression, job dissatisfaction, increased sick days, and mental and emotional fatigue.

Bullying also effects a business's bottom line. Lowered productivity, loss of staff retention, and the potential to sue an employer for failure to provide a safe work environment impact a firm's reputation and financial stability.

This workshop focuses on steps business of all sizes can take to create a bully-free work place, protect employees, and safe guard the business itself from becoming victimized by co-worker bullying.  Lessons will include understanding an employer's legal responsibilities, creating "supported reporting" protocol, identifying common bullying scenarios, neutralizing co-worker bullying, and creating human resources guidelines to protect both the employees and the business. 

1-5pm EST

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Jul
26
8:00am 8:00am

Reputation Management for Professionals - Virtual Workshop

This 1/2 day workshop is designed specifically for professionals who are dealing with stalking, bullying, and/or harassment campaigns. 

Professionals are particularly susceptible to bullying, harassment, and stalking because they are their brand and must promote themselves personally and publicly. Doctors, lawyers, real estate brokers, and other professionals who become the name and face of their brand can easily become the target of an unbalanced, resentful, or bored person who can weld a great deal of control and inflict significant damage to a professional's reputation and financial health.   

Revenge reviews, social media shame campaigns using real or manufactured personal details and photos, as well as blackmail and physical violence are becoming increasingly common.

This workshop focuses on evaluating reputation issues and hate campaigns, documenting online harassment, identifying removable content, initiating removal requests, responding to and neutralizing content that can't be removed, working with social media anti-bullying teams, shoring up private information, creating a reputation game plan to provide ongoing protection, and regaining control and managing your professional brand. 

8am-12pm EST

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Jul
19
1:00pm 1:00pm

Bully-Proofing Your Small Business - Virtual Workshop

This 1/2 day workshop is for small business that are either currently dealing with reputation issues, revenge reviews, or customer service missteps or want to prevent online bullying or reputation attacks before they happen.  

Today, the majority of customer interaction takes place online, in forums, on chat platforms, and through email communication.  But following the classic rules of customer service can turn a well-intended interaction into fuel for a viral campaign. Small businesses are particularly susceptible to damage if they don't understand the new rules of customer service and social media. 

This workshop focuses on identifying common customer service pitfalls, creating a response protocol in order to avoid these pitfalls, repairing damaged reputations from past missteps. In addition to reviewing current and past customer service issues and creating "do overs" to deal with these issues, participants will learn how to revive their business brand to make their business more "bully-proof" in the future.

1-5pm EST

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Jul
16
1:00pm 1:00pm

Handling Intimate Reveals - Virtual Workshop

This 1/2 day workshop is designed for people dealing with harassment and bullying involving the release of real or manufactured nude photos, and/or sexually explicit video, correspondence or other intimate reveals.

Using real or manufactured sexual content to harass, bully, or intimidate another is a shockingly common occurrence. Whether the content comes from a romantic ex partner, a former friend, or a complete stranger, victims want to make the posts stop, get content removed from the internet, and prevent future attacks. 

Whether you are being targeted on social media sites, 3rd party revenge or porn sites, or the content is being distributed via email, sexual content can be removed, blocked, and the perpetrator traced and prosecuted.  

This workshop focuses on documenting online sexual harassment, identifying removable content, initiating removal requests, working with social media anti-bullying teams, shoring up private information, neutralizing an online bully, when and how to alert authorities, and regaining control of your personal and professional online identity. 

1-5pm EST

View Event →
Jul
15
1:00pm 1:00pm

Social Media Bullying - Virtual Workshop

This 1/2 day workshop is designed for people dealing with social media bullying. 

Many victims are horrified to find real or manufactured allegations, personal details, and photos, posted on social media sites like Facebook, Instagram, Snapchat, Linkedin, Twitter etc. Unfortunately, removing harassing and bullying posts has historically been difficult for victims who have had little recourse but to submit online forms and hope for the best.

Contrary to popular belief, bullying and harassing language is not automatically protected by the First Amendment and all social media and online service providers have terms of service that prohibit bullying behavior, the release of private information, and online harassment.

This workshop focuses on documenting online harassment, identifying removable content, initiating removal requests, working with social media anti-bullying teams, shoring up private information, neutralizing an online bully, and regaining control of your personal and professional online identity. 

1-5pm EST

View Event →
Jul
12
1:00pm 1:00pm

Customer Service Techniques That Bully-Proof Your Business - Virtual Workshop

This 1/2 day workshop focuses on creating "bully-proof" customer service protocols to minimize revenge reviews and avoid customer service response errors, as well as how to deal with online negativity that is already out there. 

Customer services used to have one rule, if a customer comes to your store to complain about a past purchase or service, you fixed the problem, apologized, and tried to insure that their bad experience was replaced with a positive one. After all, as the old adage says, "the customer is always right." 

Today customers are far more likely to take to the internet to address their displeasure then contacting a company directly.  The result is that your customer service techniques and responses are not only public, they are easily shared, and a customer service misstep can have devastating consequences to your business. 

But customers aren't the only ones attacking a business. Competition, disgruntled former employees, activists, even just random bored people can target your business with revenge reviews, shame campaigns, and calls to boycott. 

This workshop focuses on updating your customer service protocol to deal more effectively with online complaints. Lessons include creating a more "goof-proof" response system, handling unreasonable or faux complaints, handling reputation issues and hate campaigns, documenting online harassment, identifying removable content, initiating removal requests, responding to and neutralizing content that can't be removed, working with social media anti-bullying teams, shoring up private information, creating a reputation game plan to provide ongoing protection, and regaining control and managing your professional brand. 

1-5pm EST

View Event →
Jun
29
1:00pm 1:00pm

Customer Service Techniques That Bully-Proof Your Business - SOLD OUT

This 1/2 day workshop focuses on creating "bully-proof" customer service protocols to minimize revenge reviews and avoid customer service response errors, as well as how to deal with online negativity that is already out there. 

Customer services used to have one rule, if a customer comes to your store to complain about a past purchase or service, you fixed the problem, apologized, and tried to insure that their bad experience was replaced with a positive one. After all, as the old adage says, "the customer is always right." 

Today customers are far more likely to take to the internet to address their displeasure then contacting a company directly.  The result is that your customer service techniques and responses are not only public, they are easily shared, and a customer service misstep can have devastating consequences to your business. 

But customers aren't the only ones attacking a business. Competition, disgruntled former employees, activists, even just random bored people can target your business with revenge reviews, shame campaigns, and calls to boycott. 

This workshop focuses on updating your customer service protocol to deal more effectively with online complaints. Lessons include creating a more "goof-proof" response system, handling unreasonable or faux complaints, handling reputation issues and hate campaigns, documenting online harassment, identifying removable content, initiating removal requests, responding to and neutralizing content that can't be removed, working with social media anti-bullying teams, shoring up private information, creating a reputation game plan to provide ongoing protection, and regaining control and managing your professional brand. 

1-5pm EST

View Event →
Jun
25
1:00pm 1:00pm

Handling Intimate Reveals - Virtual Workshop - SOLD OUT

This 1/2 day workshop is designed for people dealing with harassment and bullying involving the release of real or manufactured nude photos, and/or sexually explicit video, correspondence or other intimate reveals.

Using real or manufactured sexual content to harass, bully, or intimidate another is a shockingly common occurrence. Whether the content comes from a romantic ex partner, a former friend, or a complete stranger, victims want to make the posts stop, get content removed from the internet, and prevent future attacks. 

Whether you are being targeted on social media sites, 3rd party revenge or porn sites, or the content is being distributed via email, sexual content can be removed, blocked, and the perpetrator traced and prosecuted.  

This workshop focuses on documenting online sexual harassment, identifying removable content, initiating removal requests, working with social media anti-bullying teams, shoring up private information, neutralizing an online bully, when and how to alert authorities, and regaining control of your personal and professional online identity. 

1-5pm EST

View Event →
Jun
19
1:00pm 1:00pm

Bully-Proofing Your Small Business - Virtual Workshop - SOLD OUT

This 1/2 day workshop is for small business that are either currently dealing with reputation issues, revenge reviews, or customer service missteps or want to prevent online bullying or reputation attacks before they happen.  

Today, the majority of customer interaction takes place online, in forums, on chat platforms, and through email communication.  But following the classic rules of customer service can turn a well-intended interaction into fuel for a viral campaign. Small businesses are particularly susceptible to damage if they don't understand the new rules of customer service and social media. 

This workshop focuses on identifying common customer service pitfalls, creating a response protocol in order to avoid these pitfalls, repairing damaged reputations from past missteps. In addition to reviewing current and past customer service issues and creating "do overs" to deal with these issues, participants will learn how to revive their business brand to make their business more "bully-proof" in the future.

1-5pm EST

View Event →
Jun
15
1:00pm 1:00pm

Creating a Bully-Free Work Place - Virtual Workshop- SOLD OUT

Designed for business owners, managers, and HR professionals who want to create a bully-free workplace, this 1/2 day class focuses on "supported reporting," safe workplace laws, and creating a corporate culture that repels bullying.

Statistics suggest that as many as 1 in 5 employees have been the victim of work place bullying or harassment, either from a co-worker or supervisor. For most, the bullying leads to depression, job dissatisfaction, increased sick days, and mental and emotional fatigue.

Bullying also effects a business's bottom line. Lowered productivity, loss of staff retention, and the potential to sue an employer for failure to provide a safe work environment impact a firm's reputation and financial stability.

This workshop focuses on steps business of all sizes can take to create a bully-free work place, protect employees, and safe guard the business itself from becoming victimized by co-worker bullying.  Lessons will include understanding an employer's legal responsibilities, creating "supported reporting" protocol, identifying common bullying scenarios, neutralizing co-worker bullying, and creating human resources guidelines to protect both the employees and the business. 

1-5pm EST

View Event →
Jun
12
8:00am 8:00am

Reputation Management for Professionals - Virtual Workshop - SOLD OUT

This 1/2 day workshop is designed specifically for professionals who are dealing with stalking, bullying, and/or harassment campaigns. 

Professionals are particularly susceptible to bullying, harassment, and stalking because they are their brand and must promote themselves personally and publicly. Doctors, lawyers, real estate brokers, and other professionals who become the name and face of their brand can easily become the target of an unbalanced, resentful, or bored person who can weld a great deal of control and inflict significant damage to a professional's reputation and financial health.   

Revenge reviews, social media shame campaigns using real or manufactured personal details and photos, as well as blackmail and physical violence are becoming increasingly common.

This workshop focuses on evaluating reputation issues and hate campaigns, documenting online harassment, identifying removable content, initiating removal requests, responding to and neutralizing content that can't be removed, working with social media anti-bullying teams, shoring up private information, creating a reputation game plan to provide ongoing protection, and regaining control and managing your professional brand. 

8am-12pm EST

View Event →
Jun
8
1:00pm 1:00pm

Social Media Bullying - Virtual Workshop - SOLD OUT

This 1/2 day workshop is designed for people dealing with social media bullying. 

Many victims are horrified to find real or manufactured allegations, personal details, and photos, posted on social media sites like Facebook, Instagram, Snapchat, Linkedin, Twitter etc. Unfortunately, removing harassing and bullying posts has historically been difficult for victims who have had little recourse but to submit online forms and hope for the best.

Contrary to popular belief, bullying and harassing language is not automatically protected by the First Amendment and all social media and online service providers have terms of service that prohibit bullying behavior, the release of private information, and online harassment.

This workshop focuses on documenting online harassment, identifying removable content, initiating removal requests, working with social media anti-bullying teams, shoring up private information, neutralizing an online bully, and regaining control of your personal and professional online identity. 

1-5pm EST

View Event →
May
23
1:00pm 1:00pm

Handling Intimate Reveals - Virtual Workshop - SOLD OUT

This 1/2 day workshop is designed for people dealing with harassment and bullying involving the release of real or manufactured nude photos, and/or sexually explicit video, correspondence or other intimate reveals.

Using real or manufactured sexual content to harass, bully, or intimidate another is a shockingly common occurrence. Whether the content comes from a romantic ex partner, a former friend, or a complete stranger, victims want to make the posts stop, get content removed from the internet, and prevent future attacks. 

Whether you are being targeted on social media sites, 3rd party revenge or porn sites, or the content is being distributed via email, sexual content can be removed, blocked, and the perpetrator traced and prosecuted.  

This workshop focuses on documenting online sexual harassment, identifying removable content, initiating removal requests, working with social media anti-bullying teams, shoring up private information, neutralizing an online bully, when and how to alert authorities, and regaining control of your personal and professional online identity. 

1-5pm EST

View Event →